Salam Muamalat - Customer Feedback

Nama Cawangan / Branch Name

Tarikh Lawatan / Date of visit

Masa Lawatan / Time of visit

Nombor Tiket / Nombor Kaunter: Ticket Number / Counter Number

Alamat e-mel / Email address

Jenis Perkhidmatan / Type of services

Buka Akaun (Akaun Simpanan/Akaun Semasa) / Account opening (Saving account/Current account)

ASNB / ASNB

Pengeluaran/Deposit / Withdrawal/Deposit

Kiriman Wang / Remittance

Perkhidmatan Ar Rahnu / Ar Rahnu service

Others

Adakah anda berpuas hati dengan masa menunggu? / How satisfied are you with waiting time?

😊5-Sangat memuaskan/ Very satisfied

🙂4-Memuaskan/ Satisfied

😐3-Neutral/ Neutral

🙁2-Tidak memuaskan/ Unsatisfactory

😡1-Sangat tidak memuaskan/Very Unsatisfactory

Adakah anda berpuas hati dengan masa perkhidmatan? / How satisfied are you with serving time?

😊5-Sangat memuaskan/ Very satisfied

🙂4-Memuaskan/ Satisfied

😐3-Neutral/ Neutral

🙁2-Tidak memuaskan/ Unsatisfactory

😡1-Sangat tidak memuaskan/Very Unsatisfactory

Adakah anda berpuas hati dengan keseluruhan perkhidmatan dan pengalaman bersama kami? / How satisfied are you with overall our services and experience with us?

😊5-Sangat memuaskan/ Very satisfied

🙂4-Memuaskan/ Satisfied

😐3-Neutral/ Neutral

🙁2-Tidak memuaskan/ Unsatisfactory

😡1-Sangat tidak memuaskan/Very Unsatisfactory