Security is of utmost importance to us and we are committed to protecting the security of the operations of Internet Banking. Our security measures are continuously monitored and reviewed to protect, secure and safeguard your transactions.
2. Privacy and Confidentiality of Personal Data
3. Reliable and Quality Services
We are highly committed to ensure that customers received the reliable and high-quality services of Internet Banking. We shall ensure that the deployment of our hardware, software and equipment are only handled by qualified and trained personnel. All authorised employees involved in providing the services are fully trained with the necessary required skills to provide a better service to you.
4. Transparency of Products and Services We shall ensure in the best possible way that information on all products and services are transparent and accurate. We shall not provide misleading or convey false representation with regard to the products and services that we offer to you. We also ensure of fair and accurate disclosures to users at all times.
5. Prompt Response for Customer Enquiries and Complaints
We constantly strive to maintain the highest level of services and welcome your suggestions, comments, feedback, enquiries, or complaints that you may have in respect of our products or services. We will ensure that relevant steps are taken to resolve your complaints promptly. You may visit the “Contact Us” page to reach us.